ACHIEVEMENTS
EDUCATION
Masters of Data Science
Colorado Technical University, Colorado Springs, CO (Graduation 2019)
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Bachelor of Science in Technology Management
Colorado Technical University, Colorado Springs, CO
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Associate of Information Technology in Computer Science Colorado Technical University, Colorado Springs, CO
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Accounting Fundamentals Certification
Colorado Technical University, Colorado Springs, CO
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IT Certifications
CompTia A+, CompTia Network +, Client Java Programming UNIX Network Administration, CST, CNST
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Expert Rating SEO Certification
New York, NY, Expert Rating ISO 9001:2008
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Certified SCRUM Master
SCRUM Alliance, ID: 000700838
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Executive Leadership Management Program Certification
University of Notre Dame, Notre Dame, IN
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Effective Leadership Certification
University of Notre Dame, Notre Dame, IN Effective
Leadership Strategies Certification
University of Notre Dame, Notre Dame, IN
Leading Teams and Organizations Certification
University of Notre Dame, Notre Dame, IN
Professional Communication Certification
University of Notre Dame, Notre Dame, IN
Project Planning Certification
University of Notre Dame, Notre Dame, IN Project
Management Professional Certification
University of Notre Dame, Notre Dame, IN
CAREER DEVELOPMENT
2017-PRESENT
Chief of Staff - Global Marketing
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2016-PRESENT
Senior Director - Marketing and Web Operations and Technologies
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2014-2016
Director - Marketing and Web Operations and Technologies
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2013-2014
Senior Manager - Marketing Operations
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2012-2013
Senior Manager - Product Marketing
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2011-2012
Senior Manager - Product Management
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2009-2011
Senior Manager - America’s Technical Support and World Wide Training
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2008-2009
Technical Support Manager - (Level 2 Technical Support and Customer Service Manager) Western Digit
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2006-2008
Technical Support Supervisor - (Level 2 Technical Support/Customer Service Supervisor) Western Digital Irvine, CA
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2005-2006
Technical Support Lead - Western Digital Irvine, CA
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2001-2005
Northgate Innovations - City of Industry. CA Technical Support Manager
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PROFESSIONAL DEVELOPMENT
Assertiveness in the Work Place
Bridging the Gap
Coaching Effectiveness Course
Customer Satisfaction Training
Dealing with Difficult People
Handling HR Legal Issues: Manager's Workshop
High Performance Coaching-Mentoring and Career Development
Interviewing and Selection Skills
Legal Management
Making Meetings Work
Managing people through Change
Peer Coaching
Performance Management
Stress Management
Time Management
Rewards Compensation for Managers
BS Technology Management
AS in Information Technology
Agile Scrum Master Certification
Notre Dame Certification for Executive Leadership Management
Notre Dame Certification for Executive Leadership Management
Notre Dame Certification for Executive Leadership Management
Notre Dame Certification for Executive Leadership Management
Colorado Technical University Certification
Colorado Technical University Certification
Colorado Technical University Certification
Colorado Technical University Certification
Colorado Technical University Certification
Colorado Technical University Certification
Colorado Technical University Certification
CompTIA A+ Certification
CompTIA A+ Certification
CompTIA Certification
Gold Certificate of Excellence Award